big four

Policy & Regulation

The Australian Banking Association has defended vertical integration and the ability of the major banks to self-regulate when it comes to ‘simplifying’ such structures....

Policy & Regulation

RC missed mark on vertical integration says Fels

Former Australian Competition and Consumer Commission chairman, Professor Alan Fels has criticised the Royal Commission for failing to address the problems of bank vertic...

Funds management

DomaCom partners with major bank

DomaCom has announced that it has partnered with one of Australia’s big four banks to launch a six-month pilot for fractional investment....

Financial planning

Bank satisfaction declines 3% since Banking Royal Commission

In the six months to October, satisfaction with banks fell to 78 per cent, with satisfaction declining a total of 3.2 per cent since the Banking Royal Commission began, a...

Funds management

Big four move into red

The big four banks have moved into the red over the past week, with Westpac falling just under nine per cent....

Policy & Regulation

RC probes causes of misconduct

The Royal Commission will today begin its final round of hearings looking at what caused the misconduct and what can be done to fix those causes....

Financial planning

Big Four hit hardest in satisfaction ratings

The Royal Commission has unsurprisingly hit consumers’ satisfaction with the banks, with negative sentiment toward the Big Four accounting for most of the drop....

Policy & Regulation

Poor breach reporting a lead indicator for ASIC embedding

The Australian Securities and Investments Commission has signalled that financial institutions with a poor breach reporting record are likely to find themselves dealing w...

Financial planning

Changed landscape as banks exit wealth

The financial planning landscape is facing a tectonic shift as the major banks look to exit their wealth management business, something underlined in Money Management’s l...

Financial planning

CBA customers still most satisfied despite scandal

The Commonwealth Bank remains the bank with the highest customer satisfaction of the Big Four, confirming that the recent financial planning scandals have had little imp...

Policy & Regulation

Big four banks agree to ASIC contract changes

The big four banks have agreed to specific contractual changes with ASIC to eliminate unfair terms from their agreements....

Financial planning

Big four improve satisfaction, small banks struggle

Research from Roy Morgan has shown the four big banks have improved their customer satisfaction by 0.3 per cent points in the six months to June 2017....

Financial planning

Big Four satisfaction high among businesses

The Big Four banks are enjoying their highest level of satisfaction among small, medium and large businesses while it had declined among micro businesses....