BT Financial Group has built on its successful phone-based claims handling system....
Superannuation funds must ensure they are 'fiduciaries first and marketers second', according to Superannuation Complaints Tribunal chair Jocelyn Furlan....
Life insurance and annuities have become far bigger parts of the revenue model for financial planners, according to the latest data compiled by Wealth Insights....
BT Financial Group has cut clients' waiting times by extending their tele-claim services to include trauma claims....
With life insurance being placed in the ‘too-hard’ basket for many Australians, the industry has developed simple and convenient methods to take out cover. However, as Ti...
Industry discussion in relation to what constitutes 'churning' in life insurance needs to be replaced with a debate on a sustainable remuneration model for switching poli...
Life insurance risk market has again recorded double-digit growth, with most risk companies achieving impressive results over the last year, according to research from Pl...
Following consultation with ASIC, Elders Insurance has repaid customers around $5.3 million as part of a program to rectify underpayments on motor vehicle insurance claim...
The past five years have seen a dramatic increase in the development of micro-insurance schemes, according to new research released this month....
Staying ahead of the curve on the technology, consumer and regulatory fronts can help our industry to quickly adapt and prosper. Brett Clark writes....
Col Fullagar lists six conversation topics about risk insurance which could no doubt create passionate discussion....
The Government needs to start talking to the major insurers about a standardised approach to auto-consolidation....
Ratings house Canstar has awarded Asgard an Innovation Award for its Mortgage...
New research released by APRA this week has pointed to the benefits of further consolidation within the superannuation industry....
Direct insurance is on the rise. Peter Smith discusses the ways in which financial advisers can adapt and stay relevant....
This verdict highlights something deeply wrong and rotten at the heart of the FSCP. We are witnessing a heavy-handed, op...
Interesting. Would be good to know the details of the StrategyOne deal....
It’s astonishing to see the FAAA now pushing for more advisers by courting "career changers" and international recruits,...