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FOS
Financial planning
The FOS has used a report from the Financial Counselling Australia to argue that its processes should be the benchmark in any mergers of EDR schemes....
Policy & Regulation
The Government’s review of financial services external dispute resolution has revealed overwhelming industry support for a last resort compensation scheme....
Policy & Regulation
The chief ombudsman, Shane Tregellis, has said the Financial Ombudsman Service is never reluctant to call on the expertise of planners to help in dealing with disputes....
Financial planning
Financial services providers must clearly and explicitly explain to clients that they could seek assistance from FOS should the need arise to complain about a dispute....
Financial planning
Inappropriate advice was the most common issues in investment and advice disputes received by FOS....
Financial planning
The FOS has cautioned against a new dispute resolution forum in the form of a banking tribunal, warning the Government should allow for the completion of the review into ...
Policy & Regulation
The Minister for Revenue and Financial Services, Kelly O’Dwyer, accused the opposition of selectively and wrongly utilising Financial Ombudsman Service data to push for a...
Editorial
The Government has commissioned a timely review of the external dispute resolution schemes covering financial services, but it should focus more on equity and effectivene...
Editorial
If planners and licensees are asked to cede ground on the monetary and time limits which apply to FOS claims, then consequent FOS decisions must be laid open to appeals, ...
Financial planning
Financial difficulty disputes declined by 12 per cent over the last 12 months despite the controversies engulfing the planning sector....
Life/Risk
Predatory legal claims around TPD insurance should be rejected, with many jumping the gun and easily able to be defeated, according to a lawyer working in the insurance a...
People & Products
FOS selects experienced Sally Davis for Code Compliance Monitoring chief executive role....
Financial planning
FOS has renewed calls for a financial services compensation scheme, after pointing to a clear gap in the consumer protection framework. ...
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MARKET INSIGHTS
Podcast
This verdict highlights something deeply wrong and rotten at the heart of the FSCP. We are witnessing a heavy-handed, op...
Interesting. Would be good to know the details of the StrategyOne deal....
It’s astonishing to see the FAAA now pushing for more advisers by courting "career changers" and international recruits,...