A senior Australian Financial Complaints Authority ombudsman has acknowledged that financial advisers are doing it tough in a tricky environment and that the authority wi...

The Australian Financial Complaints Authority has been hit by a surge of complaints relating to hardship early release superannuation, with many based on superannuation f...

More than 600 complaints were in relation to superannuation and the delays in early release, according to the Australian Financial Complaints Authority....

Financial firms will now have 30 days to respond when the Australian Financial Complaints Authority notifies them of a complaint....

There has been no shortage of consumers and small businesses looking to file legacy complaints with the Australian Financial Complaints Authority, with data suggesting le...

Datacube will allow consumers and organisations to track results of complaints against financial firms by the Australian Financial Complaints Authority....

The Association of Financial Advisers has recommended to the Australian Securities and Investments Commission that licensees be able to ‘opt-in’ to the recognition of cli...

The Financial Planning Association has warned the Australian Securities and Investments Commission of the significant problem associated with allowing complaints against ...

As financial planning firms worry about whether their professional indemnity insurance will cover legacy complaints, the Australian Securities and Investments Commission ...

Financial planning firms should brace for an influx of legacy complaints in the wake of the Australian Securities and Investments Commission clearing the final regulatory...

The Financial Planning Association has flagged to the Australian Financial Complaints Authority the high likelihood that professional indemnity insurers will refuse to co...

The Financial Planning Association has warned the Australian Financial Complaints Authority of the risk of planners facing double jeopardy if it reopens matters already d...

The Financial Planning Association has warned the Australian Financial Complaints Authority of significant consequences if professional indemnity insurance cover does not...

Superannuation funds have been placed on notice about the dangers of their telephone consultants drifting into their area of specific personal advice, with a fund ordered...