The Australian Financial Complaints Authority has publicly listed 231 financial firms potentially in breach of their licensing obligations....

Financial firms who are members of the Australian Financial Complaints Authority must notify the Australian Securities and Investments Commission of their membership by t...

The Australian Securities and Investments Commission has declared that just because behaviour is lawful does not make it an excuse where consumer detriment is concerned....

The Australian Securities and Investments Commission has issued a warning as credit representatives appear to be lagging on their obligations to join the Australian Finan...

The Australian Securities and Investments Commission has cancelled the AFS licence of Austplan, effective from 25 November....

The new ombudsman vows to “proactively work with consumers, small business and the financial services sector to resolve and reduce financial disputes”....

The Fold Legal has warned that transitioning to the Australian Financial Complaints Authority will involve “much work” for Australian Financial Services Licensees....

Most financial planning groups may have signed up with the new Australian Financial Complaints Authority, but superannuation funds appear to be dragging their feet....

The Australian Securities and Investments Commission has approved the Australian Financial Complaints Authority’s Complaint Resolution Scheme Rules. ...

The Association of Financial Advisers has warned of a likely upsurge in super complaints out of the Royal Commission and the possibility that the financial planning indus...

Industry superannuation fund body, the Australian Institute of Superannuation Trustees, has told the Australian Financial Complaints Authority that super fund monies shou...

The new Australian Financial Complaints Authority will kick off with a staff of around 550 people with the industry providing funding based on an APRA-style levy....

The Association of Financial Advisers has warned that the new Australian Financial Complaints Authority regime is likely to drive up professional indemnity insurance prem...

The regulator has released new guidance in advance of AFCA’s commencement to provide policy certainty for stakeholders and to support the transition to the new regime....