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FINANCIAL OMBUDSMAN SERVICE
Editorial
The Financial Ombudsman Service (FOS) no doubt believes it is doing a good job – and it is certainly operating within the guidelines laid down by ASIC – but i...
Editorial
Paul Derham explains the important role a compliance committee plays in reducing regulatory and operational risk for licensees....
Financial planning
Several financial planners have called for due process to be instituted to give advisers the ability to appeal against a determination brought against them by the Financi...
Financial planning
Financial advice issues are still a significant factors in complaints handled by the Financial Ombudsman Service....
Financial planning
Consumers will now be able to view comparative tables about the disputes performance of major financial services providers as part of a new initiative by the Financial Om...
Financial planning
A recent Financial Ombudsman Service determination has revealed the risks facing financial planners considering lifting their involvement in residential property investme...
Financial planning
CommInsure has changed its benefit definitions for prostate cancer just months after a Financial Wisdom adviser, who is currently living with the condition, raised concer...
Financial planning
The Financial Ombudsman Service has introduced new services and staff in a bid to improve its engagement with financial planning members....
Financial planning
The Credit Ombudsman Service Limited has emerged as a competitor to the Financial Ombudsman Service (FOS)....
Life/Risk
The Financial Planning Association has found no evidence of mis-selling of life insurance that would justify a ban on commissions, stating that the only beneficiary of th...
Financial planning
The Australian Securities and Investments Commission (ASIC) has released guidance to clarify dispute resolution requirements for unlicensed carried over instrument (COI) ...
Financial planning
A Financial Wisdom adviser is challenging CommInsure over its rejection of his trauma claim. ...
Financial planning
Insurance is not just about the numbers, says Col Fullagar. He explains why it is so important to get the claims dispute process right....
Financial planning
The Financial Ombudsman Service has upheld four complaints against advisers for directing clients to establish SMSFs and then invest in high-risk real estate managed inve...
Financial planning
The Financial Ombudsman Service welcomes a Government announcement that Richard St John will examine a statutory compensation scheme....
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MARKET INSIGHTS
Podcast
This verdict highlights something deeply wrong and rotten at the heart of the FSCP. We are witnessing a heavy-handed, op...
Interesting. Would be good to know the details of the StrategyOne deal....
It’s astonishing to see the FAAA now pushing for more advisers by courting "career changers" and international recruits,...