Platforms fail financial planning clients

financial planning industry financial adviser financial planners master trusts platforms commissions remuneration retail funds

16 May 2002
| By Jason |

Administrationplatforms such as master trusts and wraps do not provide benefits to clients and, in some cases, hide the inefficiencies of the financial planning industry, a major new report has claimed.

Further, while such platforms may have increased the efficiencies within a financial adviser’s business and reduced their costs, these savings have not yet flowed onto consumers who are still paying roughly the same level of fees that were being charged a decade ago.

The claims are part of a wide ranging industry report, titledHypercompetition Part Two, which considers the major issues facing financial planners.

The report, written by Credit Suisse Asset Management senior executives Brian Thomas and Clayton Coplestone, follows on from a similar paper released late last year.

The authors, who hold the roles of head of retail funds and head of retail sales respectively, maintain the planning industry has become fixated on administration platforms, which ignore the needs of clients.

The paper has also weighed into the debate over fees and commissions and says while the debate will continue, the focus is now on whether planners actually add value for the remuneration they receive.

However, as pressure is placed on fees, planners will be forced to find new ways to work, including collaborative approaches through alliances and multi-disciplinary practices.

But the paper states that planners are reluctant to make use of such methods because of overriding self-interests.

The paper says consumers will also start to apply new benchmarks and will reject current models of measuring financial products and advisers.

“As performance reverts to the mean, consumers will increase their comparison of investment against the ultimate index — the ‘after fee and tax absolute return index’.”

Full report on page 10.

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