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NORMAN MORRIS
Financial planning
Customer satisfaction among the big four banks is improving for the first time since the Royal Commission, according to Roy Morgan research....
Financial planning
Bank customer satisfaction has seen its first positive monthly move since prior to the start of the Banking Royal Commission, according to Roy Morgan’s latest survey. ...
Financial planning
Only 16.8 per cent of wealth management product holders obtained their fund from a professional adviser, according to new results from Roy Morgan. ...
Superannuation
As the banks face issues with customer satisfaction so too have their associated super funds, with industry funds having increased their customer satisfaction ratings ove...
Financial planning
In the six months to October, satisfaction with banks fell to 78 per cent, with satisfaction declining a total of 3.2 per cent since the Banking Royal Commission began, a...
Financial planning
The Royal Commission has unsurprisingly hit consumers’ satisfaction with the banks, with negative sentiment toward the Big Four accounting for most of the drop....
Superannuation
The superannuation gap between women and men has shrunk “considerably” over the last decade, going from a gap of 9.1 percentage points in 2008 to 4.3 percentage points no...
Financial planning
New research from Roy Morgan shows that almost half the people born before 1946 had purchased wealth management products from a professional adviser, well above the level...
Financial planning
New research from Roy Morgan has suggested that financial planners and self-managed superannuation funds pose a risk to member retention by industry superannuation funds....
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Podcast
Interesting. Would be good to know the details of the StrategyOne deal....
It’s astonishing to see the FAAA now pushing for more advisers by courting "career changers" and international recruits,...
increased professionalism within the industry - shouldn't that say, FAR register almost halving in the last 24 months he...