AFCA has confirmed its chief operating officer, Justin Untersteiner, will be departing the organisation in March to take up a CEO role....
Early merit assessments of complaints are now a permanent feature of the Australian Financial Complaints Authority’s process following a pilot program....
The proposed user-pays model from the Australian Financial Complaints Authority followed industry feedback and would see 98% of investment and advice members pay only a $...
More than 600 complaints were in relation to superannuation and the delays in early release, according to the Australian Financial Complaints Authority....
Justin Untersteiner has been appointed by the Australian Financial Complaints Authority as chief operating officer....
So we are now underwriting criminal scams?...
Glad to see the back of you Steve. You made financial more expensive, not more affordable as you claim, and presided ...
Completely agree Peter. The definition of 'significant change is circumstances relevant to the scope of the advice' is s...