external dispute resolution

Financial planning

Consumer group urges uncompensated advice clients get second bite

Financial advice clients who miss out on being compensated via class actions should not have their rights extinguished and should be allowed to pursue other compensation ...

Policy & Regulation

PI ‘not worth the paper it’s written on’

The Federal Treasury has received yet more warnings that before it embarks on a compensation scheme of last resort it should fix professional indemnity insurance in circu...

Policy & Regulation

Don’t judge us on raw complaints data say super funds

Superannuation funds have warned that the complexity of the superannuation system is such that the Australian Financial Complaints Authority should not judge them on the ...

Financial planning

ASIC cracks down on dual ARs

The Australian Securities and Investments Commission has revoked the authorisations of 58 authorised representatives who it found had been inappropriately dual-authorised...