DIGITISATION

Expert Analysis

With claims handling moving into a front-line service, it is vital for the insurance industry to balance digitisation with human empathy, writes Jenny Oliver....

Tools & guides

There are numerous investment themes hitting the news, Kanish Chugh writes, and advisers need to be aware of how they can get access to these if clients are seeking expos...

Financial planning

The need for ‘joined up’ digitisation is one of the biggest technology challenges in financial advice, according to a panel....

News

Consumers are looking for heightened security and greater efficiency in their digital banking activities, according to the World Payments Report. ...

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MARKET INSIGHTS

So we are now underwriting criminal scams?...

5 months ago

Glad to see the back of you Steve. You made financial more expensive, not more affordable as you claim, and presided ...

5 months 1 week ago

Completely agree Peter. The definition of 'significant change is circumstances relevant to the scope of the advice' is s...

7 months 1 week ago

The RBA has handed down its much-anticipated rate decision, following widespread expectations of a close call....

1 day 6 hours ago

The FSCP has issued a written direction to an adviser who charged clients “extraordinary fees” for inappropriate and conflicted advice, as well as encouraged them to swit...

2 weeks 2 days ago

ASIC has cancelled the AFSL of an advice firm associated with Shield and First Guardian collapses, and permanently banned its responsible manager. ...

3 weeks 5 days ago