With claims handling moving into a front-line service, it is vital for the insurance industry to balance digitisation with human empathy, writes Jenny Oliver....
There are numerous investment themes hitting the news, Kanish Chugh writes, and advisers need to be aware of how they can get access to these if clients are seeking expos...
The need for ‘joined up’ digitisation is one of the biggest technology challenges in financial advice, according to a panel....
Consumers are looking for heightened security and greater efficiency in their digital banking activities, according to the World Payments Report. ...
So we are now underwriting criminal scams?...
Glad to see the back of you Steve. You made financial more expensive, not more affordable as you claim, and presided ...
Completely agree Peter. The definition of 'significant change is circumstances relevant to the scope of the advice' is s...