consumer trust

Features

Financial advisers report experiencing trust issues from consumers still distrustful after the Hayne royal commission and in their own staff, but overall trust levels are...

Features

InFocus: How can the advice industry persuade people to pay?

Integrity Life’s Suzie Brown explores how, post Royal Commission, financial advisers can encourage clients to pay for their services. ...

SMSF

RC to improve financial advice: SMSF Association

The Royal Commission has laid groundwork to improve the financial services sector and build a more trusted industry, according to the SMSF Association....

Financial planning

Advisers need to unite to enlighten consumers on trust

The planning industry faces an obstacle in ensuring consumers are aware that advisers are improving their education standards, if it wants to see the possible improvement...

Policy & Regulation

FSC backs ASIC call on breach response times

The Financial Services Council has called on financial institutions to improve their response time to incidents, saying that action was urgently needed if they were going...