CONSUMER SATISFACTION

Life/Risk

A new survey has revealed that consumers are cooling on the purchase of life/risk insurance with the number of advisers actually involved also declining....

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Financial planning

The strongest drivers of client satisfaction at claim time are efficient claims lodgement and assessment processes, says the latest Beddoes Institute’s report, with Clear...

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Financial planning

Customer satisfaction with banks remains high at 80.8 per cent, with the scandal-ridden Commonwealth Bank coming out on top amongst the big four, according to Roy Morgan....

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MARKET INSIGHTS

So we are now underwriting criminal scams?...

2 months ago

Glad to see the back of you Steve. You made financial more expensive, not more affordable as you claim, and presided ...

2 months ago

Completely agree Peter. The definition of 'significant change is circumstances relevant to the scope of the advice' is s...

4 months 1 week ago

A Sydney financial adviser has been permanently banned from providing any financial services, with the regulator deriding his “lack of integrity, trustworthiness and prof...

3 weeks 1 day ago

Minister for Financial Services, Stephen Jones, has provided further information about the second tranche of the Delivering Better Financial Outcomes (DBFO) reforms....

2 weeks ago

One licensee has lost 27 advisers in the past week, now sitting at zero, according to the latest Wealth Data figures....

3 weeks 1 day ago