CONSUMER SATISFACTION

Life/Risk

A new survey has revealed that consumers are cooling on the purchase of life/risk insurance with the number of advisers actually involved also declining....

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Financial planning

The strongest drivers of client satisfaction at claim time are efficient claims lodgement and assessment processes, says the latest Beddoes Institute’s report, with Clear...

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Financial planning

Customer satisfaction with banks remains high at 80.8 per cent, with the scandal-ridden Commonwealth Bank coming out on top amongst the big four, according to Roy Morgan....

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MARKET INSIGHTS

So we are now underwriting criminal scams?...

2 weeks 6 days ago

Glad to see the back of you Steve. You made financial more expensive, not more affordable as you claim, and presided ...

3 weeks 3 days ago

Completely agree Peter. The definition of 'significant change is circumstances relevant to the scope of the advice' is s...

2 months 3 weeks ago

ASIC has taken action against a Queensland adviser who was sentenced last May for misappropriating $1.8 million from his clients....

2 weeks 2 days ago

AMP is to launch a digital advice service to provide retirement advice to members of its AMP Super Fund, in partnership with Bravura Solutions. ...

2 weeks 2 days ago

A former Insignia Financial C-suite exec has taken on a leadership role at MUFG Retirement Solutions as it announces chief executive Dee McGrath will depart after six yea...

2 weeks 3 days ago