BANKING SATISFACTION

Financial planning

Bank customer satisfaction has dropped to its lowest monthly satisfaction level since April 2012 as the Finance Royal Commission continues....

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Financial planning

Customer satisfaction with banks in the six months to March 2018 was 80.9 per cent, down marginally from 81.0 per cent in February, despite the revelations uncovered in t...

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News

The satisfaction level of the big four banks’ personal top-quintile customers was decidedly lower than low-quintile counterparts....

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Life/Risk

Dissatisfied home loan customers and a slide in branch banking dragged satisfaction levels down with the major banks in the lead up to the holiday period....

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MARKET INSIGHTS

So we are now underwriting criminal scams?...

2 months 3 weeks ago

Glad to see the back of you Steve. You made financial more expensive, not more affordable as you claim, and presided ...

2 months 4 weeks ago

Completely agree Peter. The definition of 'significant change is circumstances relevant to the scope of the advice' is s...

5 months ago

ASIC has suspended the Australian Financial Services Licence of a Melbourne-based financial advice firm....

2 weeks 1 day ago

The corporate regulator has issued infringement notices to three AFSLs whose financial advisers provided personal advice to a retail client while unregistered....

2 weeks 6 days ago

ASIC has released the results of its first adviser exam to be held in 2025, with 241 candidates attempting the test....

3 weeks 4 days ago