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BANK SATISFACTION
Financial planning
The Net Promoter Score for the Big Four is sitting at minus 1.6 for the six months to this February, significantly below the latest rating of 23.2 for banks outside of th...
Financial planning
In the six months to October, satisfaction with banks fell to 78 per cent, with satisfaction declining a total of 3.2 per cent since the Banking Royal Commission began, a...
Financial planning
Bank customer satisfaction has dropped to its lowest monthly satisfaction level since April 2012 as the Finance Royal Commission continues....
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MARKET INSIGHTS
Podcast
This verdict highlights something deeply wrong and rotten at the heart of the FSCP. We are witnessing a heavy-handed, op...
Interesting. Would be good to know the details of the StrategyOne deal....
It’s astonishing to see the FAAA now pushing for more advisers by courting "career changers" and international recruits,...