OnePath consumers’ top pick for insurance

OnePath/insurance/association-of-financial-advisers/AFA/Beddoes-Institute/ClearView/life-insurance/phil-kewin/bt-financial-group/AIA-Australia/

16 November 2018
| By Hannah Wootton |
image
image
expand image

OnePath has won the over Association of Financial Advisers (AFA) and the Beddoes Institute 2018 Consumer Choice Award, with ClearView coming in second place.

The award, now in its third year, was based on the findings of Beddoes studies of people who held life insurance via advisers and those who made claims, looking at the products, service, and claims experiences offered by providers.

AFA chief executive, Phil Kewin, said that the awards helped bring the voice of consumers to the advice community, which could then help raise product and services standards.

OnePath also won the Best Turnaround Award in the Claims Choice Awards category, with ClearView winning the Best Application Process and Best Claims Staff Awards and BT Financial Group taking home the prizes for Return to Health and Wellness and Focus on Early Intervention.

In the Policyholder Awards category, ClearView won the awards for both Best New Customer Service and Most Satisfied Customer, while AIA Australia was determined as having the best Value for Money.

Read more about:

AUTHOR

Recommended for you

sub-bgsidebar subscription

Never miss the latest news and developments in wealth management industry

MARKET INSIGHTS

So we are now underwriting criminal scams?...

2 months 3 weeks ago

Glad to see the back of you Steve. You made financial more expensive, not more affordable as you claim, and presided ...

2 months 4 weeks ago

Completely agree Peter. The definition of 'significant change is circumstances relevant to the scope of the advice' is s...

5 months ago

ASIC has suspended the Australian Financial Services Licence of a Melbourne-based financial advice firm....

2 weeks 1 day ago

The corporate regulator has issued infringement notices to three AFSLs whose financial advisers provided personal advice to a retail client while unregistered....

2 weeks 6 days ago

ASIC has released the results of its first adviser exam to be held in 2025, with 241 candidates attempting the test....

3 weeks 4 days ago

TOP PERFORMING FUNDS

ACS FIXED INT - AUSTRALIA/GLOBAL BOND