OnePath consumers’ top pick for insurance

OnePath insurance association of financial advisers AFA Beddoes Institute ClearView life insurance phil kewin bt financial group AIA Australia

16 November 2018
| By Hannah Wootton |
image
image
expand image

OnePath has won the over Association of Financial Advisers (AFA) and the Beddoes Institute 2018 Consumer Choice Award, with ClearView coming in second place.

The award, now in its third year, was based on the findings of Beddoes studies of people who held life insurance via advisers and those who made claims, looking at the products, service, and claims experiences offered by providers.

AFA chief executive, Phil Kewin, said that the awards helped bring the voice of consumers to the advice community, which could then help raise product and services standards.

OnePath also won the Best Turnaround Award in the Claims Choice Awards category, with ClearView winning the Best Application Process and Best Claims Staff Awards and BT Financial Group taking home the prizes for Return to Health and Wellness and Focus on Early Intervention.

In the Policyholder Awards category, ClearView won the awards for both Best New Customer Service and Most Satisfied Customer, while AIA Australia was determined as having the best Value for Money.

Read more about:

AUTHOR

Recommended for you

sub-bgsidebar subscription

Never miss the latest news and developments in wealth management industry

MARKET INSIGHTS

Completely agree Peter. The definition of 'significant change is circumstances relevant to the scope of the advice' is s...

3 weeks 5 days ago

This verdict highlights something deeply wrong and rotten at the heart of the FSCP. We are witnessing a heavy-handed, op...

1 month ago

Interesting. Would be good to know the details of the StrategyOne deal....

1 month ago

Insignia Financial has confirmed it is considering a preliminary non-binding proposal received from a US private equity giant to acquire the firm. ...

1 week 3 days ago

Six of the seven listed financial advice licensees have reported positive share price growth in 2024, with AMP and Insignia successfully reversing earlier losses. ...

6 days ago

Specialist wealth platform provider Mason Stevens has become the latest target of an acquisition as it enters a binding agreement with a leading Sydney-based private equi...

5 days 4 hours ago