Mercer appoints chief customer officer
Mercer has moved to lift its customer experience capabilities with the appointment of a chief customer and marketing officer within the Pacific market leadership team.
The company announced that it had promoted Renee McGowan to the role.
McGowan has around 17 years' experience in financial services across Asia, Europe and the Pacific, specialising in customer service, business strategy and marketing.
She has been promoted from her previous role as customer service and advice leader.
Recommended for you
Several wealth management companies have been selected as finalists at the inaugural awards, which champions those who have transformed the Australian economy with their AI solutions.
Money Management’s sister brand Super Review is pleased to reveal that over 120 finalists will compete for trophies at this year’s awards.
The principal partner of this year’s Women in Finance Summit has said organisations that practise inclusivity are more likely to build trust in the community.
Both Schroders and abrdn have appointed new group chief executives to lead their respective firms.
