Avoka expands team

11 April 2018
| By Staff |
image
image
expand image

Specialist in digital customer acquisition for financial services, Avoka has announced an appointment of two high profile lead designers, Nicholas Nelson and Johnny Power, in a move expected to help expand the firm’s customer experience leadership for financial services clients.

They both joined the firm from the Digital Transformation Agency (DTA) that aimed to simplify the use of the Australian Federal Government’s digital services.

Additionally, Nelson also served as a lead UX/UI design specialist for clients in the US and Brazil, including companies such as eBay, CNET, CBS Digital and CISCO while Power worked as UX designer at Datacom, LIDA Australia, Macquarie Group and Westpac.

At Avoka, they would be working within the product team and help deliver assistance to its clients around the world.

The firm also said the announcement followed its recent launch of its customer experience program which aimed at helping companies see what their customers faced when they went online to make a transaction.

Read more about:

AUTHOR

Recommended for you

sub-bgsidebar subscription

Never miss the latest news and developments in wealth management industry

MARKET INSIGHTS

GG

So shareholders lose a dividend plus have seen the erosion of value. Qantas decides to clawback remuneration from Alan ...

2 months 1 week ago
Denise Baker

This is why I left my last position. There was no interest in giving the client quality time, it was all about bumping ...

2 months 2 weeks ago
gonski

So the Hayne Royal Commission has left us with this. What a sad day for the financial planning industry. Clearly most ...

2 months 2 weeks ago

A Sydney-based financial adviser has been banned from providing financial services in the interest of consumer protection after failing to act on conduct concerns. ...

3 weeks 6 days ago

Insignia Financial has made four appointments, including three who have joined from TAL, to lead strategy and innovation in its retirement solutions for the MLC brand....

1 day 7 hours ago

ASIC has cancelled the AFSL of a $250 million Sydney fund manager, one of two AFSL cancellations announced by the corporate regulator....

3 weeks 4 days ago