Show us the evidence of churn - Trapnell
The Australian Securities and Investments Commission's (ASIC's) concern at churning in the life/risk space is both baffling and concerning, according to Synchron director Don Trapnell.
Reacting to a statement by ASIC Commissioner Peter Kell to a Money Management/Financial Services Council (FSC) thought leadership breakfast, Trapnell said he believed there was no evidence to support Kell's contention that a culture of systematic churning exists among advisers.
He said that in an industry driven by statistics, compiling evidence of churning should be a relatively simple task but, to his knowledge, no life company had yet run the numbers.
Trapnell said that despite Synchron consistently calling for the statistical evidence, the FSC and the life insurance industry had not provided it.
Recommended for you
Policy and advocacy specialist Benjamin Marshan has left the Council of Australian Life Insurers after less than a year, having joined in March from the Financial Planning Association of Australia.
The declining volume of risk advisers meant KPMG has found a rising lapse rate for insurance policies arranged by independent financial advisers, particularly in the TPD and death cover space.
The Life Insurance Code of Practice has transferred from the Financial Services Council to the Council of Australian Life Insurers.
The firm has announced it will no longer be writing new life insurance policies in the retail advised and corporate group insurance channels, citing a declining market and risk adviser numbers.