DII new business at 10-year low
Disability income insurance (DII) new business fell to a 10 year low thanks to COVID-19 lockdown impacts and the prudential regulator’s production intervention mandate, according to DEXX&R.
The research house’s latest life insurance report found DII new business decreased by 2.2% to $386 million over the year to 30 September, 2021, down from $395 million for the year prior. It said this was the lowest level of new business recorded since 2011.
“This fall is attributed to the impact of the COVID-19 lockdown and disruption in advice channels and the APRA mandated product intervention effective from the end of March 2020,” DEXX&R said.
“Three of the top five companies recorded an increase in disability income new business over the 12 months to September 2021. MLC recorded an increase of 39.5% to $82 million, TAL recorded an increase of 1.1% to $66 million and AIA recorded an increase of 13% to $62 million.”
DEX&R also found the rate attrition rate for DII business decreased for the eighth consecutive year to 8.6% in September 2021. This, it said, indicated clients were retaining existing DII policies at a higher rate than other the past 10 years.
Individual lump sum risk new business was down 0.8% to $216 million during the September 2021 quarter and lump sum new business sales were down 4.2% to $927 million, the further straight yearly decline for lump sum new business.
“The continued decrease in business reflects the impact of COVID-19 lockdowns and disruption in the advice distribution channel including the restructuring and transfer of ownership of retail bank owned dealer groups and a fall in the number of life risk advisers,” the report said.
Recommended for you
Policy and advocacy specialist Benjamin Marshan has left the Council of Australian Life Insurers after less than a year, having joined in March from the Financial Planning Association of Australia.
The declining volume of risk advisers meant KPMG has found a rising lapse rate for insurance policies arranged by independent financial advisers, particularly in the TPD and death cover space.
The Life Insurance Code of Practice has transferred from the Financial Services Council to the Council of Australian Life Insurers.
The firm has announced it will no longer be writing new life insurance policies in the retail advised and corporate group insurance channels, citing a declining market and risk adviser numbers.