Adviser-sold disability claim pay-outs double
Life insurance firms have paid out double the number of disability claims for policies sold through financial advisers over the past five years, according to new analysis conducted by major consultancy KPMG working with the Financial Services Council (FSC).
The new analysis, released this week, shows that over the latest period the life industry paid out benefits of $4.9 billion of disability income claims for policies through financial advisers - double the average annual payment level of the preceding five-year period.
The data analysis showed that the most common cause for people who made a disability income claim were accidents (38%), musculoskeletal (18%), mental disorders (11%) and cancer (10%).
Importantly, it found that much of the increased pay-out levels was due to people remaining on claim for longer, rather than a significant increase in numbers of new claims.
The new disability income claims analysis covered the five-year period from 2014 to 2018 and involved an examination of 71,000 new and closed clams for insurance policies purchased through financial advisers from 10 insurers.
Commenting on the findings, KPMG actuarial partner, Briallen Cummings said the study had shown a significant rise in pay-outs in all categories of claims over the past five years but the increase in mental health claims was especially notable.
Recommended for you
Policy and advocacy specialist Benjamin Marshan has left the Council of Australian Life Insurers after less than a year, having joined in March from the Financial Planning Association of Australia.
The declining volume of risk advisers meant KPMG has found a rising lapse rate for insurance policies arranged by independent financial advisers, particularly in the TPD and death cover space.
The Life Insurance Code of Practice has transferred from the Financial Services Council to the Council of Australian Life Insurers.
The firm has announced it will no longer be writing new life insurance policies in the retail advised and corporate group insurance channels, citing a declining market and risk adviser numbers.