Uncertain outlook for Big Four banks

Royal Commission remediation

7 May 2019
| By Laura Dew |
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Australian banks had a turbulent start to 2019 as the Royal Commission outcomes took a toll on the big four, according to EY, with the future looking ‘increasingly uncertain’.

Analysis of the big four’s half-year results found combined statutory profits were down 11.8 per cent from the 2018 half-year results to $13.9 billion.

Only NAB saw an increase in statutory profit, up one per cent from $2.88 billion to $2.91 billion, while Westpac fared the worst with a fall of 24.5 per cent from $4.2 billion to $3.1 billion.

Remediation costs were $1.9 billion, mostly relating to misconduct within wealth management, and in the last 18 months, total remediation costs have reached $4.8 billion. This was likely to increase as a result of investigations into product design and compliance which will further put pressure on banks’ cost-to-income ratios.

Other headwinds included uncertain economic and housing market outlook, increasing competition and potential for negative gearing tax changes and capital gains tax increases from January 2020.

Tim Dring, EY Oceania Banking and Capital Markets Leader, said: “The growth outlook for Australia’s major banks looks increasingly uncertain, with profits down, remediation costs up and margins under significant pressure.

“The Financial Services Royal Commission has disrupted the banks’ risk appetite and business flow, propelling them to reshape their processes, simplify products and address compliance obligations.”

As a result, EY listed four key priorities for firms to focus on in the second half of the year:

  • Prepare for more intensive supervision and enforcement by APRA and ASIC
  • Simplification of product portfolios and re-engineering of processes to drive future growth
  • Accelerate the use of technology to optimise costs
  • Continue driving strategies in remediation, culture, governance and remuneration and broker model to address key recommendations of the Royal Commission
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