TD Waterhouse bags broking award
TD Waterhouse Investor Services has won this years Australian Online Broker of the Year Awards, yourbroker.com.au.
TD Waterhouse Investor Services has won this years Australian Online Broker of the Year Awards, yourbroker.com.au.
TD Waterhouse beat the 22 brokerage services in the running for top spot. Runners up included Andrew West & Co, HSBC InvestDirect and St George’s Quicktrade.
According to yourbroker.com.au senior content manager John Nolan, awards are determined by a combination of brokerage rates, response times, customer service levels and over 100 individ-ual features potentially offered by each broker.
Nolan says five investor profiles are used to decipher the online broker service which best matches a consumers requirements. The profiles include best investor profiles; best premium in-vestors; best new investors; best budget investors; best experienced; best investors frequent trad-ers.
The awards commended TD Waterhouse’s products and services as suitable for a wide range of investors. It offers a full discount broker service by telephone, over the Internet and through a retail branch network.
It currently rates among the leading three discount brokers in Australia by number of customers and value of trades. It was also the first discount broker in Australia to introduce voice recogni-tion technology for stock quotes (TalkBroker), and the ability to trade US stocks online.
Winners in other categories included Commonwealth Securities — Internet preferred service won best online broker for premium investors. MLC subsidiary Your Prosperity won best online bro-ker for new investors. Best online broker for budget investors went to HSBC InvestDirect, with E*Trade Australia winning best online broker for experienced investors.
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