Structural changes at Westpac


Gail Kelly
Westpac Banking Corporation has announced key changes to its organisational structure that will see its Business Financial Services and Consumer Financial Services divisions brought together into a single entity.
The changes, announced by chief executive Gail Kelly, will see the new entity, Westpac Retail and Business Banking, responsible for all consumer, small to medium enterprises and commercial customers.
The bank has also centralised its product and process design functions under a new Products and Operations division, while its technology has been placed under a dedicated division.
It said that as a result of the changes, its Business Technology Solutions and Services division would no longer exist, with its group executive Diane Sias having made the decision to leave Westpac.
The new head of the technology division is former Commonwealth Bank chief information officer, Bob McKinnon.
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