RHG Mortgage Corporation to refund $3.3 million
The company formerly known as RAMS Mortgage Corporation will refund more than $3.3 million to its customers after charging what the regulator considered unfair early termination and discharge fees.
The Australian Securities and Investments Commission (ASIC) said early termination fees the RHG Mortgage Corporation charged on its Interest Saver products were increased for existing clients from $1,400 in the first year (reducing to $700 in the third year) to a flat fee of $2,000 in the first three years.
Furthermore, discharge fees were increased for existing clients from $590 to $990.
ASIC took action after receiving a significant number of complaints and RHG agreed to refund the $3.3 million, reduce its discharge fees on existing loans and gradually remove early termination fees for thousands of customers going forward.
"ASIC has been active in monitoring early termination fees," ASIC Commissioner Peter Kell said. "In 2010 we published regulatory guidance on how we would apply the National Credit Code restrictions on fees, and we have been conducting an industry review of early termination fees and will publish a report with detailed findings before the end of the year."
RHG has no association with the business currently conducted under the RAMS brand name, which was sold to a third party in 2007.
Recommended for you
Far too few wealth managers are capitalising on the opportunity presented by disruptive technology to deliver personalised investment solutions to the mass affluent demographic, according to PwC.
With over half of advisers using managed accounts, HUB24’s head of managed portfolios has unpacked the benefits driving their usage and how they can be leveraged by advice practices.
The FSCP has announced its latest verdict, suspending an adviser’s registration for failing to comply with his obligations when providing advice to three clients.
ASX-listed platforms HUB24, Netwealth, and Praemium have used their AGMs to detail how they are using artificial intelligence to improve their processes and the innovative opportunities it presents.
