Planning practices need to hold good staff

financial-services-industry/chief-executive/financial-adviser/

30 March 2009
| By Mike Taylor |
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Financial planning practices should be doing their best to retain good employees despite the impact of the global economic crisis, according to the chief executive of Australia-wide Business Training, Larry Gould.

Gould has used an address to a financial adviser road show to warn that businesses need to act carefully to ensure they are responding to the current economic climate and not jeopardising their future potential viability.

He said the negative attitudes of clients and consumers risked being reinforced by news of redundancies and business closures in the financial services industry.

"The retention of skilled, motivated staff remains a critical concern for astute business owners and managers who understand that they need to work hard to keep good employees," Gould said.

He said investment in human capital should be seen as being of critical importance and therefore regarded no differently to other business investment decisions, such as expanding operations or building additional production capability.

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