Padua launches client-facing fact find
After beta-testing, Padua has launched Capri, a client-facing digital fact find solution that obtains pre-meeting information easier and makes the process less overwhelming for advisers and clients.
It would fully integrate with advice practice software, send clients relevant sections in stages, and provided a custom-branded solution that looked and felt like the practice’s own branding.
Beta-testing indicated advisers could save around 20 minutes during the fact find process.
It offered push-and-pull integration with Xplan and other financial advice practice software and full integrated with Padua’s adviser-led fact find Sorrento.
Capri also used a one-time password authentication which provided an extra layer of security to prevent unauthorised access to client data.
Matthew Esler, Padua co-founder, said they had received positive feedback over the reduction in effort required for client research.
“Advisers told us clients were overwhelmingly positive about their new technology, and appreciated not needing to bombard people with too many questions,” Esler said.
“They can choose which pathways to send them, and exceptions reporting makes it easier to identify any gaps. This allows them to quickly prioritise client solutions.”
Anne-Marie Esler, Padua co-founder, said they had continued to develop the technology with the aim to enhance the efficiency and quality of advice.
“Advisers can use this SaaS [software as a service] technology on its own, but the data will also flow into our advice request technology, saving even more time,” Esler said.
Recommended for you
ASIC data shows the number of smaller AFSLs with less than $50 million in revenue has increased by 25 per cent in the past year, but the regulator believes they are still under reporting breaches.
Former financial adviser and Coalition backbencher Bert van Manen has introduced a bill in Parliament, building on Michelle Levy’s good advice duty and calling for SOAs to be scrapped.
Following its recent partnership with Otivo, Colonial First State has now announced an arrangement with Viridian Advisory to offer unadvised members with one-off, topic-based financial advice.
Insignia Financial has made four appointments, including three who have joined from TAL, to lead strategy and innovation in its retirement solutions for the MLC brand.