Padua launches client-facing fact find
After beta-testing, Padua has launched Capri, a client-facing digital fact find solution that obtains pre-meeting information easier and makes the process less overwhelming for advisers and clients.
It would fully integrate with advice practice software, send clients relevant sections in stages, and provided a custom-branded solution that looked and felt like the practice’s own branding.
Beta-testing indicated advisers could save around 20 minutes during the fact find process.
It offered push-and-pull integration with Xplan and other financial advice practice software and full integrated with Padua’s adviser-led fact find Sorrento.
Capri also used a one-time password authentication which provided an extra layer of security to prevent unauthorised access to client data.
Matthew Esler, Padua co-founder, said they had received positive feedback over the reduction in effort required for client research.
“Advisers told us clients were overwhelmingly positive about their new technology, and appreciated not needing to bombard people with too many questions,” Esler said.
“They can choose which pathways to send them, and exceptions reporting makes it easier to identify any gaps. This allows them to quickly prioritise client solutions.”
Anne-Marie Esler, Padua co-founder, said they had continued to develop the technology with the aim to enhance the efficiency and quality of advice.
“Advisers can use this SaaS [software as a service] technology on its own, but the data will also flow into our advice request technology, saving even more time,” Esler said.
AUTHOR
Chris Dastoor
Recommended for you
The top five licensees are demonstrating a “strong recovery” from losses in the first half of the year, and the gap is narrowing between their respective adviser numbers.
With many advisers preparing to retire or sell up, business advisory firm Business Health believes advisers need to take a proactive approach to informing their clients of succession plans.
Retirement commentators have flagged that almost a third of Australians over 50 are unprepared for the longevity of retirement and are falling behind APAC peers in their preparations and advice engagement.
As private markets continue to garner investor interest, Netwealth’s series of private market reports have revealed how much advisers and wealth managers are allocating, as well as a growing attraction to evergreen funds.
