Macquarie sheds 15 in reshuffle
Nearly half of Macquarie Financial Services’ 80 staff will be either redeployed or retrenched under an extensive restructure of the group’s sales and marketing functions.
"We were looking at different parts of the Macquarie operation and their focus on customer segmentation. We looked if this was aligned with the rest of the business and systematically reviewed how they offered support and services," Maher says.
"We also spent a month looking at models for better customer services and bounced those ideas around and decided some functions were better handled outside the group."
Maher says the changes should be considered in the context of growth for Macquarie which he says has had its wrap service pass $1.1 billion within 18 months.
"We plan to add eight to 12 per cent in terms of staff this year which comes on the back of growth in NZ, our master trust and the recently added retail broking group," Maher says.
He also says the financial services group plans to spend about $80 million over the next 12 months as part of its technology spend in supporting the master trust. These funds will also be used to grow the sales, marketing and business development arm of the group.
AUTHOR
Jason Spits
Recommended for you
As the government announces a public inquiry into the collapse of Dixon Advisory, risk adviser Richard Silberman has detailed the three areas that typically lead to an AFSL's collapse.
With a growing number of advisers now running their own business, they need to pivot their career identity to being a business owner rather than just as a financial adviser if they want to futureproof their business.
Zenith Investment Partners has launched a range of new managed account portfolios over the past quarter, including on Insignia Financial’s Expand platform.
The financial services technology firm has officially launched its digital advice and education solution for superannuation funds and other industry players.
