Macquarie Life upgrades product and service offerings
As a result of product reviews and adviser feedback, Macquarie Life has announced a range of updates to its FutureWise and Macquarie Life Active products.
The changes were announced by head of Macquarie Life Justin Delaney (pictured), who said the company had merged Super Protector and FutureWise products to make it easier for advisers to structure risk cover inside and outside of superannuation.
FutureWise covers will also be available through the Macquarie Wrap platform when linked to a super account. Macquarie Life had also enhanced its claims process through ClaimsConnect, which provided a team of qualified nurses to complete claim forms over the telephone with the client.
Delaney also said enhancements had been made to Macquarie Life Active and FutureWise’s income protection offerings.
In addition, the company announced enhancements to its underwriting service, with personal medical attendant reports no longer being a mandatory requirement.
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