FPA to publish complaints report
The Financial Planning Association (FPA) today announced it would publish a quarterly complaints and discipline report in an effort to maintain a high standard of professional accountability.
Commenting on the initiative, FPA general manager of professionalism Deen Sanders said members of the association are the pinnacle of professional advice and proudly hold themselves accountable to stringent expectations of ethics, professional standards and consumer protection.
“For the financial planning profession to maintain a high standard of professional accountability for the benefit of all our members and their clients, it is vital that the FPA continue its commitment to clear and decisive action as the professional body for financial planning,” he said.
Between January 2007 and March this year the FPA investigated complaints against 130 of its members for alleged breaches of professional standards, resulting in formal disciplinary action in 13 cases.
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