FOS fronts Storm Financial clients, flood victims
The chief executive of the Financial Ombudsman Service (FOS) met with Storm Financial investors in Townsville last night, in the first of what will be a series of such meetings for the industry complaints service this week.
FOS chief executive Alison Maynard met with a group of around 190 people in Townsville last night to discuss issues relating to collapsed financial planning group Storm Financial and one of the group’s associated lenders (Commonwealth Bank of Australia), as well as talking to consumers with insurance complaints in light of the North Queensland floods.
Last night’s meeting in Townsville was organised by FOS, but the group will also be presenting at meetings organised by the Storm Investors’ Consumer Action Group (SICAG) taking place in Rockhampton, Mackay and Cairns this week.
FOS will join other groups, including the legal firms representing Storm clients, in presenting to Storm clients and fielding questions.
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