BT Financial Group rules line under grandfathering
Westpac has unilaterally moved to end grandfathering with respect to its financial advice businesses.
The business announced that customers of BT Financial Advice operating through the Westpac, St George, Bank of Melbourne and BankSA networks (BT Financial Advisers) would benefit from the removal of grandfathered payments attributable to their BT products.
In an announcement released today, the bank said it was working towards the changes taking effect from 1 October 2018 to allow sufficient time for implementation across more than 12 different IT systems, two platforms and many products.
The announcement said BT would honour its contractual obligations to external financial advisers who are currently receiving grandfathered payments in respect of a BT financial product.
“However, should they request the removal of grandfathered payments, we will assist them to make similar changes,” it said.
The announcement acknowledged that five years on from the Future of Financial Advice (FOFA) changes, more than 140,000 BT Advised customer accounts were still subject to grandfathered payments.
“We have considered this position from both a customer and a stakeholder perspective and decided that it is the right time to draw a line under these past arrangements and eliminate them as far as we are contractually able,” BT Financial Group chief executive, Brad Cooper said.
“Our announcement today builds on prior decisions to stop BT Financial Advisers receiving any benefit from stamping fees (despite being permitted under FoFA), ensuring that all BT Financial Advice ongoing advice customers receive an opt-in notice (not just those who joined after the FoFA reforms commenced as required by FoFA) and giving customers the opportunity to openly provide and review feedback through BT Adviser View.”
Recommended for you
The FSCP has announced its latest verdict, suspending an adviser’s registration for failing to comply with his obligations when providing advice to three clients.
Having sold Madison to Infocus earlier this year, Clime has now set up a new financial advice licensee with eight advisers.
With licensees such as Insignia looking to AI for advice efficiencies, they are being urged to write clear AI policies as soon as possible to prevent a “Wild West” of providers being used by their practices.
Iress has revealed the number of clients per adviser that top advice firms serve, as well as how many client meetings they conduct each week.
