ASIC warns on necessity of EDR scheme membership
The Australian Securities and Investments Commission (ASIC) has reinforced the importance of membership of approved external dispute resolution (EDR) schemes after cancelling the licence of a Queensland finance and mortgage broker.
ASIC announced this week it had cancelled the licence of Pump Financial Pty Ltd after it was found it had failed to hold membership of an approved EDR scheme.
ASIC said Pump Financial had been granted a licence to engage in credit activities as an aggregator, finance broker, mortgage broker and mortgage manager in January 2011, but on 18 January 2012, the company's membership of the Credit Ombudsman Services Limited had been cancelled because it had not been renewed.
Commenting on ASIC's actions in cancelling Pump Financial's licence, ASIC commissioner Greg Tanzer said it was integral that all licensees were members of an approved EDR scheme, as such schemes provided consumers with alternatives to legal proceedings.
"The importance of EDR schemes means that ASIC will have no hesitation in cancelling the credit licence of those who do not hold membership of either of the ASIC approved schemes," he said.
Tanzer said Pump Financial had the right to appeal to the Administrative Appeals Tribunal.
Recommended for you
With an advice M&A deal taking around six months to enact, two experts have shared their tips on how buyers and sellers can avoid “deal fatigue” and prevent potential deals from collapsing.
Several financial advisers have been shortlisted in the ninth annual Women in Finance Awards 2025, to be held on 14 November.
Digital advice tools are on the rise, but licensees will need to ensure they still meet adviser obligations or potentially risk a class action if clients lose money from a rogue algorithm.
Shaw and Partners has merged with Sydney wealth manager Kennedy Partners Wealth, while Ord Minnett has hired a private wealth adviser from Morgan Stanley.
