ASIC sues OnePath for fee-for-no-service

ASIC OnePath fee for no service misconduct

15 December 2021
| By Oksana Patron |
image
image
expand image

The Australian Securities and Investments Commission (ASIC) has commenced civil penalty proceedings against superannuation trustee OnePath Custodians for allegedly charging fee-for-no-service and making false and misleading representations to fund members.

According to the regulator, OnePath allegedly incorrectly charged over $4 million in fees to more than 18,000 fund members when it was not entitled to do so.

ASIC also alleged that from 15 December, 2015, OnePath charged financial advice service fees totalling $3,787,966.21 to 16,210 members who had been de-linked from their employer-sponsored superannuation plans.

Additionally, OnePath allegedly sent these members letters and annual statements until about May 2020 which failed to inform them of their rights regarding adviser service fees, including their right to terminate the fees. 

Further to that, from December 2015 until about January 2019, OnePath incorrectly charged financial adviser service fees totalling $502,667.18 to 2,508 members who did not have a linked plan adviser, ASIC said.

According to ASIC, OnePath allegedly sent annual statements to these members until about October 2019 representing it was entitled to deduct adviser service fees from their accounts and that they were obliged to pay.

ASIC deputy chair Sarah Court said: “Superannuation is important for the future financial security of Australians. Consumers must be able to trust they are being charged fees correctly by their superannuation providers. ASIC’s case alleges that OnePath failed to do so in this case”.

ASIC would be seeking declarations, pecuniary penalties and other orders from the Federal Court.

 

Read more about:

AUTHOR

Recommended for you

sub-bgsidebar subscription

Never miss the latest news and developments in wealth management industry

MARKET INSIGHTS

Interesting. Would be good to know the details of the StrategyOne deal....

3 days 22 hours ago

It’s astonishing to see the FAAA now pushing for more advisers by courting "career changers" and international recruits,...

3 weeks 1 day ago

increased professionalism within the industry - shouldn't that say, FAR register almost halving in the last 24 months he...

4 weeks 1 day ago

Insignia Financial has made four appointments, including three who have joined from TAL, to lead strategy and innovation in its retirement solutions for the MLC brand....

2 weeks 3 days ago

A former Brisbane financial adviser has been charged with 26 counts of dishonest conduct regarding a failure to disclose he would receive substantial commission payments ...

2 days 20 hours ago

Pinnacle Investment Management has announced it will acquire strategic interests in two international fund managers for $142 million....

1 day 23 hours ago