AMP flags adviser service improvements
By Jason Spits
AMP Financial Planning(AMPFP) has earmarked an extension of services to its top flight financial planners operating under its Platinum Group initiative, which will involve all AMP financial planners gaining access to new services.
AMPFP managing director Greg Kirk says the Platinum Group, which comprises about 10 per cent of the AMPFP numbers, will be supplied with tiered services in the area of corporate super and risk claims.
This will add to the enhanced service the Platinum Group already receives in the areas of underwriting, technicial support and research as well as a broader recommended list and priority service via the group’s call centre.
Kirk says the group will also be expanding is marketing and IT training for Platinum Group advisers and will add a computer hardware consultancy to its operations.
AMPFP already offers software services but will now assist advisers in setting up office computer systems and networks.
The Platinum Group was formed in January last year and covers about 90 practices in AMPFP who generate $500,000 in commission annually, have achieved higher education standards and have agreed to operate under a service model set by the dealer.
These advisers have also been involved with a business development program which has set a 30 per cent growth rate for each practice.
Kirk says this program is set to be extended to the wider adviser body towards those practices undergoing a growth phase and practice development managers would also be used to train advisers across the network.
“We have plans to expand the services available to the Platinum Group to all advisers but in doing so we will add extra services to the Platinum Group as well,” Kirk says.
AUTHOR
Jason Spits
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