AIA Australia upgrades eApp Express
Big insurer AIA Australia announced this week it had upgraded its online quoting and application tool for advisers, eAPP Express.
It said the upgrade was aimed at delivering more functionality and faster processing and had been developed in direct response to feedback from advisers.
Outlining the improvements, AIA Australia head of retail Pina Scarrone said the company had been driven by direct feedback from AIA Australia's adviser partners, who were looking for greater flexibility in how they work.
She said the new features of eApp Express included expanding the industry and occupation database to include the mining industry, multi-policy creation capability, improvements to security measures for credit card payments and also the option of signatureless applications, to substantially cut down on the time and paperwork related to processing quotes and applications.
"The changes we have made to the new eApp Express will dramatically reduce the time it takes to create and submit a policy quote and application, while at the same time providing the flexibility advisers need,” Scarrone said.
Recommended for you
The FSCP has announced its latest verdict, suspending an adviser’s registration for failing to comply with his obligations when providing advice to three clients.
Having sold Madison to Infocus earlier this year, Clime has now set up a new financial advice licensee with eight advisers.
With licensees such as Insignia looking to AI for advice efficiencies, they are being urged to write clear AI policies as soon as possible to prevent a “Wild West” of providers being used by their practices.
Iress has revealed the number of clients per adviser that top advice firms serve, as well as how many client meetings they conduct each week.
