Iress launches new client engagement tool for advisers
Iress has released a new client engagement tool linked to advice platform Xplan, which it says will allow intra-fund and full-service advisers to leverage off each other’s work.
Engage is a web-based application that provides both superannuation funds and financial advisers with access to limited scope statements of advice on all types of devices.
It operates in three modes: a client mode to allow individual clients to self-assess their needs, an adviser engagement mode to facilitate the advice process for both full service or intra-fund advice, and an integration layer for websites to allow advisers or super funds to see the data input from clients.
Iress managing director Andrew Walsh said Engage would be useful for all advisers across the industry, as it helps individuals self-assess their needs, it aids call centre advisers in the delivery of intra-fund advice, and the data can then be used by full service advisers.
Walsh said all advice channels can use the same tools and analysis is stored securely for revisit, and it can also be white-labelled for full customisation.
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