AMP has rolled out a series of enhancements to its North platform acquired as a result of its merger with AXA Asia Pacific.
The company announced the following upgrades to the platform.
- The introduction of family fee aggregation (FFA), allowing up to four family members to take advantage of lower fees by combining account balances. FFA is available for spouses, including de facto and same sex, parents, children, siblings, grandparents and grandchildren.
- An upgrade of the technology infrastructure that supports the platform, providing a significant increase in capacity to support future growth in North transactions. Early results show a 20 per cent improvement in the average response time across all North online transactions.
- The ability to generate up-to-the-minute online notifications to keep clients and advisers updated on the dividend and distribution dates of each fund on North's investment menu.
- A range of additional administrative enhancements to improve account management functionality for both clients and advisers.
AMP said new branding had also been rolled out across all North's communications, collateral and online sites.
